This is a Do-it-yourself Windows Virus Removal tutorial that will help you with basic infections, if the steps below don’t help you, then you need to take your computer to a professional.
Doing a virus removal is a lengthy process that takes as a minimum 3 hours and can easily span over a day. Even after a day of work it is possible that the viruses are not completely removed. Some malware removal may need specific steps, you may need to use special tools, and modify the register.
Opening windows by name and executing commands
Whenever possible, I will tell you to open windows by their command names instead of navigating to them, so when I say open “inetcpl.cpl” I need you to do to type it in the Windows search box and then hit enter. Sometimes I will need you to run commands. Again, if you cannot follow instructions of this type, you should not be doing this.
Remove Proxy in Internet Explorer
Click on the “Connections” tab and then on the “Lan Settings” button.
Mark the checkbox “Automatically detect settings”
All other checlboxes should be blank.
Disable System Restore
Click on the “System Protection” tab.
Click on the “Configure” button.
Click on the “Turn off system protection” bubble and then click OK.
Login into Safe Mode with Networking
Most viruses will not be active in safe mode. If they are and they don’t allow you to use the tools then you need to take your pc to a repair shop.
To log in into SM, restart your computer, while booting up, press F8 until you get the SM menu, select “Safe Mode with Networking”, and log in with an administrator’s account.